1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Request a quote or consultation.
- Sign up for newsletters or promotions.
- Fill out contact forms or interact with our customer service.
The types of information we may collect include:
- Personal Identification Information: Name, email, phone number, and address.
- Technical Information: IP address, browser type, and usage data to enhance website functionality.
2. How We Use Your Information
We use the information collected to:
- Provide and personalise our services, including offering custom solar solutions.
- Improve website functionality and enhance user experience.
- Communicate with you regarding our services, offers, and updates.
- Analyse website traffic and trends to optimise our content and marketing efforts.
3. Sharing Your Information
We do not sell or rent your information to third parties. We may share information with:
- Service Providers: Companies that assist in delivering services on our behalf, such as customer support and marketing.
- Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect our rights and safety.
4. Data Security
We take the security of your personal information seriously. We employ reasonable security measures to protect against unauthorised access, alteration, or disclosure. However, no transmission of data over the internet is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience. Cookies help us understand usage patterns and provide more relevant content. You may set your browser to refuse cookies, but this may affect your ability to use certain website features.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to:
- Access or request a copy of your personal data.
- Request corrections to any inaccurate information.
- Withdraw consent for us to process your data, where applicable.
7. Changes to Our Privacy Policy
North East State Solar reserves the right to change this Privacy Policy at any time. Any updates will be posted on this page, and continued use of our services signifies your acceptance of any changes.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please Get In Touch.